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Frequently Asked Questions
How many types of memberships? What value do I get from VMA membership?
There are 3 types of memberships:
How can I Subscribe or Upgrade my VMA Membership?

1. Choose which plan you want to Subscribe in (Lite, Professional or Elite).

2. Click on the icon shows in the plan you choose:

- Sign up for Lite plan

- Get PRO for Professional plan

- Get Elite for Elite plan

3. Sign up for a new account and complete your info or Sign in if you have an account in VMA.

4. Complete payment.

5. You will receive a welcome email and the instructions to activate Visual DX free account.

Will I lose my certificate and completed courses if I don’t renew my membership?

No, nothing of your events, courses, and conferences history and certificates will change.

How can I upgrade my VMA Membership?
- If you have a previous account in medicalacademy.org, you just need to login and UPGRADE your membership by clicking on Subscription and Complete payment.
 
 
- If this your first time, you should Create new account and complete your information. Then UPGRADE your membership by clicking on .Subscription and Complete payment.
 
Will I lose my certificate and completed courses if I don’t renew my membership?

No, nothing of your events, courses, and conferences history and certificates will change.

- Do I need any special computer equipment in order to take an online course?

To ensure that your participation in VMA Live Online Learning course is successful, please do the following:

Take a diagnostic test and ensure your computer and network connections are properly configured to provide you with the best possible meeting experience. This diagnostic test will check and guide you to install the required version of Adobe flash player and the Adobe connect meeting add-in.

  Please note that:

  - These installations are critical.

  - Internet connection should be at least 4 megabits

If you want to use IOS or android system you need to download the Adobe Connect application from the app store

I accidentally deleted my chats! Can I get my messages back?

Details

The first step is to check the time that the last backup file was created. When a backup file is created, your existing WhatsApp chat history will be preserved in that file. Note that any messages that were deleted from your phone before that backup was created will not be restored.

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